Higher education is broken - it's expensive, classes don't accurately reflect people's ability, and, perhaps worst of all, there's little room for passion.
The d.school at Stanford wanted to find out the pioneers exploring what the future of higher education could be. I worked with a team to interview, synthesize, and create a guidebook for students and faculty seaching for a better system.
I worked primarily on conducting user research of students studying at unique universities. This included creating interview guides, screening, conducting interviews, and distilling that information into useful insights.
After conducting research, I worked collaboratively with a team of 9 to create frameworks to help us find pain points, opportunity areas, and convey our insights to others. Out of our research, we discovered four main areas that higher education was currently failing students in and addressed how and why schools should target these themes if they want to provide the best educational experience possible.